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Winning combinations
The decision-making process behind the launch of a new route involves a complex matrix of factors. Jenny Southan speaks to Dwight James, senior vice-president (transatlantic) for Delta, about how the volatile but buoyant growth in demand has helped planners commit to enlarging established routes and launching new destinations.
Cash in
Earlier this year, Sydney and Heathrow airports independently reported huge financial benefits from offering direct routes into China. This comes a year after China and the UK signed a deal to boost the number of flights permitted between the two countries by 50%. But how exactly do such flights translate into profit?
Flight club
For many passengers, the thought of applying for flight compensation can be daunting, particularly if there is uncertainty as to whether the claim is valid. Henrik Zillmer, CEO and founder of AirHelp, seeks to remedy this problem by providing legal services to airline passengers who have experienced a flight cancellation, delay or overbooking.
Host with the most
The World Routes Development Forum lands in Guangzhou, China, for this year’s meetings, talks and presentations on the future of air travel on 15–18 September. And with a new airport terminal set to welcome 45 million passengers a year by 2020, the city will provide visitors with an inspiring glimpse of how technology and planning can facilitate rapid growth.
Future-proofing airport security
Responding to agile and adaptable threats and increasing passenger numbers, the TSA has taken a fresh look at aviation security. Steve Karoly, TSA’s former acting assistant administrator for the Office of Requirements and Capabilities Analysis, discusses the innovations currently being deployed in US checkpoints and his vision for a ‘system of systems’ – integrated security across the entire airport environment.
A heavy load
As more people are travelling by air, the burden on airport infrastructure increases, and baggage handling systems are under pressure to increase capacity without impacting on efficiency. Jim Banks speak to Chris Norton of the International Association of Baggage System Companies about the opportunities digitisation and data management provide to meet this challenge.
On cloud nine
More and more airports are looking to cloud services to give them a competitive edge and improve the passenger experience. Irish airport operator daa, which runs Dublin and Cork airports, is no exception, as Padraic Doyle, president for technology, tells Future Airport.
The Challenge of reduction
With global temperature and CO2 emissions on the rise, what can airports do to tackle these threats? A voluntary programme designed by ACI Europe offers airports a tool for responding to these challenges and making positive changes with the ultimate goal of becoming carbon neutral. Marina Bylinsky, the association’s head of environmental strategy and intermodality, sheds light on Airport Carbon Accreditation.
Solving sticky problems
At an exclusive roundtable dinner in Amsterdam, hosted by Future Airport in partnership with eezeetags, industry experts met to discuss the changing face of airport technology, and how airlines and passengers could benefit. Abi Millar reports on the event, which saw Thomas Doogan, customer experience manager at easyJet, discuss the company’s vision for a frictionless airport experience.
India approves expansion of three airport terminals
The Indian Cabinet Committee on Economic Affairs (CCEA), chaired by Prime Minister Narendra Modi, has given its approval for the expansion and modernisation of integrated terminals at Chennai, Guwahati and Lucknow airports, at a cost of INR24.67bn ($370m), INR13.83bn ($207.45m) and INR12.32bn ($184.8m), respectively.