From punctuality to loyalty

By OAG

Having the right data to measure on-time performance and recognise star performers is valuable in improving and recognising contribution.

High levels of on-time performance should be viewed as a key aspect of product quality at both airlines and airports. This is why OAG has launched the On-Time Performance Star Ratings Programme.

Awarded twice a year in April and October, this is the ultimate accreditation for any airline or airport. Find out more about the OTP Stars programme in our commentary.

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