Improve experiences and efficiency with automation

By Materna

As rising passenger numbers place greater strain on existing terminal infrastructure, the automation of mundane processes like checking in and luggage handling is increasingly seen by operators as a vital step towards obtaining key efficiencies, and improving the overall experience of travellers. Future Airport talks to Reinhard Augustin, senior sales manager at Materna, about what its Air.Go family of self-service bag-drop units and its underlying analytics software have achieved for airports across Europe.

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